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ServiceNow: Governance, Risk, and Compliance


Elevate Your GRC Strategy with ServiceNow

Master Governance, Risk, and Compliance (GRC) processes using ServiceNow's powerful platform. This comprehensive course equips you with the skills to:

  • Streamline Compliance Management: Automate regulatory compliance tracking and reporting across your organization.
  • Enhance Risk Visibility: Identify, assess, and mitigate risks in real-time with integrated risk management tools.
  • Strengthen Governance: Implement robust policies and controls to ensure alignment with business objectives.
  • Drive Continuous Improvement: Leverage data-driven insights to optimize your GRC processes.

Ideal for:

  • Compliance officers and risk management professionals
  • IT governance specialists
  • Auditors and internal control experts
  • Business leaders responsible for organizational risk and compliance

By the end of this course, you'll:

  • Master ServiceNow GRC features for comprehensive risk and compliance management
  • Develop strategies to integrate GRC processes across your organization
  • Gain skills to leverage ServiceNow for audit preparation and regulatory reporting
  • Empower your organization to make informed decisions and build business resilience

Enroll today and transform your approach to Governance, Risk, and Compliance with ServiceNow!


Course Syllabus


1.0 Governance, Risk, and Compliance (GRC) Overview 1.1 GRC Positioning and Framework

1.2 Key Terminology

1.3 Technical Details

    2.0 Implementation Planning

    2.1 Use Cases

    2.2 Implementation Team

    2.3 Implementation Checklist

    2.4 Groups and Roles

      3.0 Entity Scoping

      3.1 Entity Scoping Overview

      3.2 Entity Type Approach

        3.3 Entity Class Approach

          3.4 GRC Entities Architecture

          4.0 Policy and Compliance Implementation Approach

          4.1 Policy and Compliance Record Lifecycles

          4.2 Policy and Compliance Architecture

          4.3 Common Configurations and Customizations

            5.0 Risk Implementation Approach

            5.1 Risk Record Lifecycles

            5.2 Risk Architecture

            5.3 Original Risk Assessment and Risk Scoring

              5.4 Advanced Risk Assessment and Risk Scoring

                5.5 Common Configurations and Customizations

                • Lab 5.3 Monitor Key Risk Indicators

                6.0 Extended Capabilities

                6.1 Content Packs

                6.2 Integrations

                6.3 Performance Analytics

                6.4 Other Platform Capabilities