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Service Now Certified Application Developer


Master the art of custom application development within the ServiceNow platform. This course empowers you to create tailored solutions that address unique business needs and streamline processes across your organization.

Key benefits:

  • Build powerful applications: Learn to design, develop, and deploy custom apps on ServiceNow.
  • Enhance platform functionality: Extend ServiceNow's capabilities to meet specific requirements.
  • Drive innovation: Create solutions that improve efficiency and user experience.

This course is perfect for:

  • Experienced developers looking to specialize in ServiceNow.
  • IT professionals aiming to expand their skillset.
  • Organizations seeking to maximize their ServiceNow investment.

By completing this course, you'll:

  • Become a certified ServiceNow Application Developer.
  • Gain highly sought-after skills in the growing ServiceNow ecosystem.
  • Position yourself as a valuable asset in digital transformation initiatives.

Enroll now to unlock the full potential of ServiceNow and take your development career to the next level.


Course Syllabus


Designing and Creating an Application

  • Determine if an application is a good fit with ServiceNow
  • Design and implement a data model
  • Create modules
  • Use Application scope
  • Application User Interface

  • Create, design, and customize forms
  • Add/Remove fields from forms and tables
  • Write, test, and debug client-side scripts for desktop
  • Write, test, and debug server-side scripts
  • Use a Record Producer as an application's UI
  • Security and Restricting Access

  • Restrict access to applications and application modules
  • Manually and automatically create, test, and debug Access Controls
  • Use GlideSystem methods to script security
  • Use Application Scope to protect application artifacts
  • Application Automation

  • Write, test, and debug Workflow and Flow Designer
  • Create and use Application Properties
  • Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
  • Send and receive email
  • Design and create homepages and reports
  • Working with External Data

  • Import data in CSV or Excel format
  • Integrate to, including testing and debugging, an external data source using REST
  • Managing Applications

  • Download and install applications
  • Use Delegated Development to manage source code and code review
  • Use the ServiceNow Git integration to manage source code