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- Determine the solution set that satisfies customer requirements (marketing and engagement, recruitment and admissions, student experience, and advancement and alumni relations).
- Explain the Education Cloud solution for K-12 customers.
- Discuss the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.
- Install and configure Education Cloud.
- Facilitate a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize).
- Illustrate governance, change management, staffing, implementation strategies, deployment considerations, and adoption best practices including community resources for long-term solution success.
- Evaluate the similarities, differences, and relationships between Education Cloud account model considerations and standard Salesforce Account-Contact data models.
- Design an appropriate and scalable solution for education customers.
- Locate community and open-source solutions and resources.
- Decide when to use Education Cloud, other Salesforce solutions, community open source solutions, and third-party applications.
- Evaluate integration considerations for connecting systems in an Education Cloud implementation.
- Explain data management considerations (data usage, forecasting, large data volumes, migrations in Education Cloud).
- Distinguish between reporting solutions in Education Cloud.
- Demonstrate when a data analytics solution is appropriate.
