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- Design a case lifecycle, stages, set case statuses, add instructions to tasks
- Add a service level agreement; configure urgency, goals, deadlines, passed deadlines
- Route assignments to users and work queues
- Configure approval processes: cascading approvals, reporting structure, authority matrix
- Configure and send email correspondence
- Identify duplicate cases
- Identify and add optional actions
- Automate workflow decisions using conditions
- Pause and resume case processing; wait steps
- Skip a stage or process
- Configure child cases
- Understand when to use automation shapes
- Automate decisions using decision tables and decision trees
- Create and manage teams of users
- Configure data types, create data objects, data relationships, and field types
- Identify and create calculated values
- Validate data; create and configure data validation rules by using business logic
- Manipulate application data, set default property values, configure data transforms
- Access sourced data in a case; refresh strategies; populate user interface controls
- Save data to a system of record
- Simulate and add external data sources
- Capture and present data: fields and views
- View data in memory: clipboard tool, pyWorkPage
- Configure field values
- Create and set application settings
- Manage user and role assignments
- Configure security policies
- Record a unit test
- Create and execute scenario-based test cases
- Identify best practices for configuring unit tests
- Customize user interface elements: dashboards, portal content
- Configure action sets
- Customize form appearance, visibility settings, controls
- Add and remove fields
- Group fields in views
- Display list data in views; configure repeating dynamic layouts
- Localize application content
- Enable accessibility features in an application
- Manage application development: user stories, feedback, bugs
- Use the Estimator tool to scope a Pega Platform project
- Create and maintain rules, rulesets, classes, inheritance
- Debug application errors
- Create business reports
- Identify types of reports
- Use columns and filters
- Describe the benefits of using Insights
- Configure mobile app channels
- Use of Pega Mobile Preview
Both Pega and veterans who’ve earned multiple certifications maintain that the best preparation for a Pega CPSA professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of PEGACPSA88V1 concepts. When you understand techniques, it helps you retain Pega System Architect knowledge and recall that when needed.
